LAURA CRANDALL

Why is working with other people so difficult?

Working with Humans explores and shares the essential but generally ignored management and communication tools needed to end the daily annoyances that make work harder than it needs to be. 

With clarity, practicality, and humor, this book gives you the tools needed to break the cycle of annoyance in the workplace.

You’ll build confidence in how you manage a team and manage yourself, and you’ll learn how to communicate and lead with the quality that most workplaces are lacking: humanity.

Cover image of Working With Humans

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Praise for Working With Humans

In a world in which machines and tools seem to be ruling us and forcing us to accommodate their capacities, Laura Crandall reminds us of the proper dignity of being human. Her voice is a clarion call of hope, an invitation to recover our full humanity by transforming the way we talk to one another.
Frank Barrett, PhDProfessor, Department of Organizational Behavior, Weatherhead School of Management
If you want to learn how to make "sticky situations at work unstick," read this book! Laura's insightful and practical humor is the companion guide we all need as we navigate relationships at work.
Julie JungalwalaPresident, Academic Leadership Group
A highly practical collection of tools for improving communication in organizations that is laugh-out-loud funny, accessible, and most importantly, hopeful.
Tim O'Brien, Ed.D. Lecturer in Public Policy, Harvard Kennedy School
Laura identifies missing management tools and offers them in a practical framework that makes them easy to practice and apply. Since we all work with humans it’s important to humanize our workplaces, and this book shows you how.
Richard Schwartz, PhDDeveloper of the Internal Family Systems Model
Whether you are a team member or a leader, this book is a game-changer. It's also fun and engaging. You won't be sorry you bought it.
Jessica Andreola ParkerCEO, Kusshi
This lively, witty book offers a refreshing take on the communication “tools we need but rarely talk about.”
Catherine JohnstonProfessor, Clark College - ESL
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